Frequently Asked Questions
Q: Are my deposit accounts insured?
A: Deposits are federally insured up to $250,000 by the National Credit Union Administration, a government agency. The NCUA's insurance fund is the healthiest of all federal deposit insurance funds.
Q: What is our routing number?
A: Our Routing Number is 234972987492.
Q: How do I set up Direct Deposit of my payroll check?
A: After your checking application has been approved, you will receive our routing number as well as your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company.
Q: How do I set up Direct Deposit of my Social Security check?
A: After your checking application has been approved, you will receive our routing number as well as your account number. Please visit your local financial center and a member representative will assist you.
Q: Is interest paid on my checking account?
A: Our checking accounts do earn dividends. View our rates for more information.
Q: Do you offer IRAs?
A: We offer a variety of Individual Retirement Accounts (IRAs), each with its own unique tax benefits, growth strategies and timelines.
Q: Can I do all of my banking with you?
A: Yes! Thanks to the convenience of online banking, Direct Deposit and ATMs, everyday banking activities can be performed on your own time.
Q: Can I get information about my account by phone?
A: Yes! We offer Phone Banking, a free service that provides Member Information Access 24 hours a day so you can check balances, verify deposits/withdrawals, transfer money among your accounts and much more.
Q: Can I look at all of my transactions at any time?
A: Yes! With online banking, you have access to your account information 24 hours a day, 7 days a week!
Q: Are wire transfers possible to and from my checking account?
A: Yes! Funds can be transferred to and from accounts by wire transfer or via the Manage My Money tool for debits or credits.
Q: How do I make a deposit to my account from a remote location?
A: You can do most of your banking by using direct deposit, ATMs transactions. We also offer an online service, which allows you to mail non-recurring deposits.