No matter where you are... we are here for you

Frequently Asked Questions

Q:     Are my deposit accounts insured?

A:      Deposits are federally insured up to $250,000 by the National Credit Union Administration, a government agency. The NCUA's insurance fund is the healthiest of all federal deposit insurance funds.

Q:     What is our routing number?

A:      Our Routing Number is 234972987492.

Q:     How do I set up Direct Deposit of my payroll check?

A:      After your checking application has been approved, you will receive our routing number as well as your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company.

Q:     How do I set up Direct Deposit of my Social Security check?

A:      After your checking application has been approved, you will receive our routing number as well as your account number. Please visit your local financial center and a member representative will assist you.

Q:     Is interest paid on my checking account?

A:      Our checking accounts do earn dividends. View our rates for more information.

Q:     Do you offer IRAs?

A:      We offer a variety of Individual Retirement Accounts (IRAs), each with its own unique tax benefits, growth strategies and timelines.

Q:     Can I do all of my banking with you?

A:      Yes! Thanks to the convenience of online banking, Direct Deposit and ATMs, everyday banking activities can be performed on your own time. 

Q:     Can I get information about my account by phone?

A:      Yes! We offer Phone Banking, a free service that provides Member Information Access 24 hours a day so you can check balances, verify deposits/withdrawals, transfer money among your accounts and much more.

Q:     Can I look at all of my transactions at any time?

A:      Yes! With online banking, you have access to your account information 24 hours a day, 7 days a week!

Q:     Are wire transfers possible to and from my checking account?

A:      Yes! Funds can be transferred to and from accounts by wire transfer or via the Manage My Money tool for debits or credits. 

Q:     How do I make a deposit to my account from a remote location?

A:      You can do most of your banking by using direct deposit, ATMs transactions. We also offer an online service, which allows you to mail non-recurring deposits.